Technical Consultant - 2nd line

  • Job Reference: 473422305-2
  • Date Posted: 15 January 2022
  • Recruiter: Talent Gateway
  • Location: London
  • Salary: £28,000 to £40,000
  • Sector: Management & Supervisors, Reception & Front Desk, Restaurant & Service
  • Job Type: Permanent

Job Description

2nd Line Engineer - Service Desk - Desktop Support - Virtualisation - Azure - Cloud - Active Directory - VMWare - Firewall - Switches - MCSE - Desktop - Office365 - Networking - 2nd line support - Windows - Group Policy - Infrastructure

A career development opportunity for a Service Desk engineer to join a growing MSP in Central London. As a 2nd Line Engineer you'll join a team of around 15 colleagues in a team focussed on a specific group of customers. The 2nd Line Engineer role resolves and troubleshoots problems that have been escalated by the 1st line engineers.

You'll gain exposure to a range of technologies, including project-based work such as virtualisation and cloud migrations. There's great career progression opportunities such as to third line engineer / senior technical consultant role or into management as a service desk manager or service desk team leader.

Professional development is supported through 5 days paid study leave in addition to 22 days holiday. You'll also benefit from a stakeholder pension.

Key Skills

  • 1st or 2nd line service desk / desktop support experience
  • Fully proficient with Windows 10, Active Directory and Office 365
  • Strong troubleshooting skills

We are an equal opportunities employment business and agency working on behalf of our clients and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.