Sustainability Product Manager - Technology

  • Job Reference: 473433077-2
  • Date Posted: 15 January 2022
  • Recruiter: GlaxoSmithKline
  • Location: Brentford, South East
  • Salary: On Application
  • Sector: Management & Supervisors, Restaurant & Service
  • Job Type: Permanent

Job Description

Site Name: UK - London - Brentford
Posted Date: Jan 7 2022

If you are passionate about building a more sustainable future in supply chain with the aid and delivery of technology, then this Sustainability Product Manager role in technology would be an existing opportunity to consider!

As Sustainability Product manager - Technology , you are responsible for the delivery of Tech Products to support realisation of sustainability ambitions for the business, experimenting and proving results and scaling it up globally and maintaining product life cycle

This role will provide YOU the opportunity to lead key activities to progress YOUR career, these responsibilities include some of the following
  • Partner with the Core Sustainability teams, Technology teams and the business in strategising and planning on Sustainability product roadmaps (that also include) new and in progress experiments, and live products. Understand overall Tech Sustainability glidepath and priorities-where to play-how to win, planning out based on these priorities strategic values, business demand, resources capacity, funding etc. when creating the products roll out and optimisation road map.
  • Establish and lead Tech Sustainability Product Management framework for Sustainability: Co-design the Product management tactical & strategic approach together with the tech team establish the team's foundation and how it will operate (short, medium, and long term), and lead/co-lead the transition from Experiment (MVP) to being a Product ready for scale, and continue to optimise and run the Product. Work with the Delivery Manager and Technical Product Manager to develop and prioritise / refine the development backlog. Attend agile ceremonies with the product team, including daily stand-ups, show and tells, retrospectives
  • Establish the end to end Service Management/Operations for Sustainability Products: collaborating with GSK Core Tech and Vendors that will play a key role in the whole Service Operations.
  • Find opportunities on new Tech Sustainability initiatives (i.e. Experiments, External learnings etc.), based on BUs demand or findings based on external insights (Bringing the outside in) to continue growing the Product
  • Manage Tech Sustainability Products Budget/Funding management, and how Operations cost can continue to be improved.
  • Prepare and lead the required Quarterly / Monthly Business Review sessions (QBR/ MBR) when needed regarding Product growth/innovation
  • Assess the actual value delivered to the business vs expected to inform prioritisation of future deliveries / backlog planning
  • Ideate and Explore new digitisation for sustainability opportunity for existing Product: Defining the problems to solve, external/competitor landscape assessment, come up with the customer journey, jobs to be done, pain, gain, and to identify potential solution(s) to solve the problem.
  • Lead the end-to-end experiments/Proof of Concept with the Global Sustainability core team and other relevant multi-functional teams, including external experts, depending on experiment
  • Together with business users, evaluate and assess the quick results vs the set Success Measure - identify the experiment's outcome for the Product. Support the business stakeholders to articulate the current state challenges and / or opportunities to be able to demonstrate the value of the proposed product. This includes working in partnership with the business to develop user research - User Personas, User Journeys - Leading and Lagging Metrics, and calculating the Cost of Delay (where applicable)
  • To ensure that the new features, functionality, processes - will be well supported in the existing Service Model

Why you?
Basic Qualifications:
We are looking for professionals with these required skills to achieve our goals:
  • Degree in Technology, Sustainability or equivalent qualifications
  • Product Management experience, in particular experienced working within agile teams, and demonstrate strong business analysis skills
  • Strong experience in implementing end to end technology products and life cycle experience
  • Strong relationship management, verbal and written communication
  • Proficient in Excel with additional experience with a data platform, e.g. Microsoft Azure, PowerBI
Preferred Qualifications:
If you have the following characteristics, it would be a plus:
  • Supply chain domain knowledge/expertise


Please take a copy of the Job Description, as this will not be available post closure of the advert.

When applying for this role, please use the 'cover letter' of the online application or your CV to describe how you meet the competencies for this role, as outlined in the job requirements above. The information that you have provided in your cover letter and CV will be used to assess your application.

Why Consumer Healthcare?

Right now, we're on an incredible journey as we prepare to become the first independent, 100% focused consumer healthcare company. We're doing this at a time when the work we do has never mattered more. Better everyday health is about improving the health and wellness of the consumers that we touch every year - over a billion and a half of them - and it goes beyond products. It's about truly helping people manage their health proactively in different ways as consumer needs evolve.

With category leading brands such as Sensodyne, Voltaren and Centrum, built on trusted science and human understanding, and combined with our passion, knowledge and expertise, we're uniquely placed to do this and to grow a strong, successful business.

This is an exciting time to join us and help shape the future. It's an opportunity to be part of something special.

Diversity, Equity and Inclusion
In Consumer Healthcare we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone.

We're striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives.


As a company driven by our values of Patient focus, Transparency, Respect and Integrity, we know inclusion and diversity are essential for us to be able to succeed. We want all our colleagues to thrive at GSK bringing their unique experiences, ensuring they feel good and to keep growing their careers. As a candidate for a role, we want you to feel the same way.

As an Equal Opportunity Employer, we are open to all talent. In the US, we also adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to race/ethnicity, colour, national origin, religion, gender, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class*(*US only).

We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

Please don't hesitate to contact us if you'd like to discuss any adjustments to our process which might help you demonstrate your strengths and capabilities. You can either call us on , or send an email

As you apply, we will ask you to share some personal information which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it. Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially.

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