Senior Rental Sales Representative

  • Job Reference: 1286089927-2
  • Date Posted: 4 April 2024
  • Recruiter: Ryder System
  • Location: Hope Mills, North Carolina
  • Salary: On Application
  • Sector: Care in the community, Housekeeping & Maintenance, Management & Supervisors, Reception & Front Desk, Restaurant & Service, Senior Care workers

Job Description

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At Ryder, our most important competitive advantage is our people. CULTURE- INTEGRITY- FAMILY . As a Senior Rental Sales Rep., you'll be part of a dynamic team, equipped to succeed and empowered to develop your sales, management, operations, or customer service career.

Rental Location - Hope Mills NC 28348

Work Schedule - Monday through Friday 1st Shift!

Job Summary

The Senior Rental Sales Representative is responsible for acting as the front-line sales agent for the rental of vehicles to the Company's current lease and commercial rental accounts, as well as potential commercial rental customers and consumer household needs. This requires the Senior Rental Representative to work cross functionally across Sales, Marketing, Operations and Asset Management while utilizing excellent customer communication skills. This program is fast-paced and touches every aspect of the business unit. In this role, you will acquire proven industry knowledge, skills, and resources to develop your relationship building. We allow you to carve out your own career path and promote from within , based on performance.

If you're motivated, coachable, and looking to get your sales, operations, or management career started, you've come to the right place. Structured work weeks, rotational Saturday's (depending on branch location/hours), and competitive pay plus OT. We also offer a full benefits package, 401k employer match, and a discount on RyderShares!

You thought that was it? Take a look at a few of these: Ryder has most recently been named One of Most Trustworthy Companies in America (.aspx) by Newsweek , America's Best Large Employers (.aspx) by Forbes , World's Most Admired Companies (.aspx) by Fortune Magazine , Top Company for Women to Work for in Transportation (.aspx) by Women in Trucking, Overdrive Award (.aspx) by General Motors , Food Logistics' Top 3PL Award (.aspx) by SDC EXEC , Reader's Choice Excellence Awards by Inbound Logistics , & Top Women to Watch in Transportation (.aspx) . What about our green initiative ? We have the largest EV footprint in the U.S. In addition to that, Verizon has recognized Ryder with Supplier Environmental Excellence Award .

Have we mentioned we value our people?

Hear it from the people that work here!

Essential Functions

  • Sales & Marketing: Handle sales and sales process for inbound calls as well as outbound solicitation Responsible for executing the business unit's marketing plan Maintain current accurate data within the company's marketing database Maximize rate opportunities within the market place Responsible for generating rental, lease and used vehicle sales leads Maintain and expand relationships with existing customer base Ability to maximize operational effectiveness by coordinating overall inventory levels to meet customer demand Meet overall Ryder market share by successfully executing the sales and marketing initiatives
  • Operations & Asset Management: Responsible for the overall profitably, operations and asset management of a rental location Accountable for coordinating with Maintenance, Asset Management, Sales, and Marketing to ensure customer satisfaction Maintain compliance with company, local, state, federal and other regulatory agencies Complete understanding of marketplace conditions in order to maximize utilization of the rental fleet
  • Customer: Drive profitable revenue growth by maintaining and growing customer relationships Responsible for overall satisfaction for all internal and external customers Reconcile all customer concerns, issues, and disputes in order to maintain the ongoing relationship
  • Communication: Builds constructive and effective relationships with both internal and external customers Maintain composure when addressing stressful situations Clearly articulates Ryder's product and service offerings

Additional Responsibilities

  • Open and close the rental office, perform daily yard checks, complete rental agreements and paperwork, and respond to telephone inquiries in a professional manner. Coordinate and schedule vehicle service and repairs with Maintenance staff.
  • The Senior Rental Sales Representative may lead and assist lower level employees.
  • On a voluntary basis as well as based on scheduling, the Rental Sales Representative will be required to perform the role of On-Call Representative based on work schedules as determined by Supervisor.
  • Performs other duties as assigned.

Skills and Abilities

  • Strong verbal and written communication skills
  • Ability to get both verbal and written communication across that has the desired effect
  • Goal oriented, drive for results, assertive, and deal well with ambiguity
  • Possesses a high degree of initiative
  • Must have high level of energy and be a self-motivated and self-directed person
  • Ability to manage multiple assignments and tasks, set priorities, and adapt to changing conditions and work assignments
  • Ability to focus on multiple projects and activities simultaneously
  • Flexibility to operate and self-driven to excel in a fast-paced environment
  • Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
  • Demonstrates customer service skills


  • H.S. diploma/GED required
  • One (1) year or more Sales experience required

DOT Regulated: No

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Job Category: Sales Support

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

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Current Employees:

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