Senior Associate - Executive Assistant (COO's Office) - 6-9 Month FTC

  • Job Reference: 473432948-2
  • Date Posted: 15 January 2022
  • Recruiter: Financial Conduct Authority
  • Location: London
  • Salary: On Application
  • Sector: Management & Supervisors
  • Job Type: Permanent

Job Description

The Role

We are looking for a proactive team-player to join the Chief Operating Officer's Private Office for a 6 - 9 month fixed-term contract. This role, reporting to the Private Secretary, will give the appointed individual the opportunity to be involved with exciting changes to the Operations Division to make it a truly enabling function for the whole FCA.

What does the role involve? What are the key responsibilities?

  • Work as part of a close-knit team providing support to the ED and assisting internal and external stakeholders, balancing a varied and interesting workload
  • Handling the issues and requests arriving from several Directorates which report into the COO. This may include, on an average day: advising the COO on live issues; addressing queries about when or how to present issues to the COO; communicating requests and steers to staff at all levels in the COO's voice; challenging where you have identified issues or concerns; and coaching staff at all levels on how to navigate FCA decision-making structures
  • Use your judgement and experience to provide targeted advice to the COO and PS on issues in your area of responsibility, using your analytical skills to identify key risks, areas of weakness or challenge, and alternative approaches
  • Manage autonomously many of the day-to-day functions of the office, escalating to the COO and PS where necessary
  • Supporting the PS to ensure that the COO is fully briefed to participate effectively in meetings, attending meetings and taking minutes where appropriate
  • Work with the Private Secretary in managing the COO's engagements including drafting, challenging and overseeing materials for speeches/media appearances
  • Review, challenge and provide guidance to the COO on senior committee or board papers, ensuring any comments are passed back to the relevant teams
  • Support the COO's communications with the Division, identifying where and when messages need to be shared, and working with others (including the COO and colleagues in Comms) to develop these messages
  • Help ensure the effective and efficient running of the Division by managing as required
  • Use your interpersonal skills and effective communication to build and maintain open, productive and supportive relationships with key stakeholders (in private offices, management teams and the SLT) across the FCA to help you deliver for the COO
  • Supporting the PS in managing the department budget

What will the candidate get from the role?

  • You will have a unique opportunity to get a broad overview and engage with the breadth of work undertaken by the division. You will gain a strong understanding of how the FCA operates, including the workings of the FCA's executive committees, the Board and how decisions get made at the most senior level. You will also have an opportunity to build your profile with senior level stakeholders both internally and externally
  • In this job every day is different, and you will have the opportunity to develop skills and knowledge across the breadth of the FCA's work. It is a unique opportunity to stretch and challenge yourself and is a great stepping stone to progressing your career within the FCA
  • An insight into Senior Management and Leadership

Skills/Experience Required


We're a signatory to the Government's Disability Confident scheme. This means that we will offer an interview to disabled candidates entering under the scheme, should they meet the minimum criteria for a role. A minimum criterion needs to be measurable from reviewing a candidate's CV. Exceptions may apply if due to the volume of applications we are not able to interview all eligible candidates who qualify under the scheme.
  • Proven strong written language skills
  • Demonstrable experience delivering common (team) goals as opposed to individual output/responsibilities
  • Strong organisational skills; the ability to manage a busy workload, prioritise effectively and deliver under pressure, including juggling multiple issues at one time and drawing in input from others
  • Experience of working on cross-organisational projects or coordinating a multi-stakeholder project
  • Experience of working in a fast-paced environment


  • Some understanding of the governance of the organisation
  • Ability to assimilate a large amount of information to advise the Private Secretary or COO, analysing proposals (both written and verbal) to identify gaps and considering next steps and risks
  • Strong attention to detail
  • Good judgement including knowing how to approach issues as they arise, when to deal with a matter yourself and when to involve others and/or escalate
  • Good organisational skills; the ability to manage a busy workload, prioritise effectively and deliver under pressure, including juggling multiple issues at one time and drawing in input from others
  • The ability to remain calm, resilient and approachable under pressure - supporting your team and acting as an example to colleagues across the Division
  • Strong communication and negotiation skills, able to build and maintain effective and productive stakeholder relationships to support your own delivery - challenging where you disagree (including challenging the COO and PS, where necessary), thinking strategically about your stakeholders, and identifying where you can create win-win solutions which benefit everyone


  • The ability to identify emerging issues before they arise
  • The ability to see the bigger picture and links between different matters and how they relate
  • Experience of working or collaborating with staff within the Operations Division will be valuable
  • Experience of working in a private office, or similar environment

About the FCA

At the FCA, we're creating a fair and more resilient financial system. We're establishing more transparent relationships between financial services and their customers, building trust in financial markets and protecting vulnerable consumers.

The FCA's Values & Diversity

Our ambition is to create a diverse and inclusive workplace that reflects the society we serve, helping us to be a better regulator.

As an inclusive employer, we are open to considering flexible working arrangements. Please contact our recruiter if you wish to apply for this role on a flexible basis.

Useful Information

  • This role is graded as Senior Associate COR E
  • 6 - 9 month Fixed-term Contract
  • The salary range will be approximately £42,000 to £60,000 GBP plus a competitive benefits package and non-contributory pension
  • Applications for this role close on 26th January 2022

Additional Information

  • We are currently consulting with colleagues about changes to our grading, pay structure and benefits. We're proposing a move to a more consistent and simpler approach that supports our changing role, accelerates career development, and better incentivises strong performance
  • The proposed changes will also ensure that we are able to continue to offer one of the best employment packages of any regulator or enforcement agency in the UK.
  • The consultation opened on 21 September and finishes on 20 December 2021. We will finalise the changes in February ahead of implementing from 1 April 2022.
  • If you have any questions about what this might mean for you, speak to your recruiter or visit our website

If you are interested learning more about the role please contact Sara Holland on

Please note - Applications must be submitted through our online portal. Applications sent via email will not be accepted.