Program Manager, Testing & Optimization

  • Job Reference: 473426713-2
  • Date Posted: 15 January 2022
  • Recruiter: J & C Associates Ltd
  • Location: London
  • Salary: On Application
  • Bonus/Benefits: £40k per annum + 33 paid holidays + Pension
  • Sector: Management & Supervisors
  • Job Type: Permanent
  • Start Date: ASAP
  • Duration: 12 months

Job Description

We are Global IT Recruitment specialist that provides support to the clients across UK, Europe and Australia. We have an excellent job opportunity for you.

Job Title: Program Manager, Testing & Optimization

Location: Remote/London

Duration: 12 Months Contract initially

The Opportunity:

  • Our web experience team and current operational includes 18 product managers and SEO specialists, we deliver optimization tests and improvement on the client's site in European markets for a business exceeding 2B of revenues.
  • Our organization is a pivotal point in our connection with Corporate.
  • We cover a vast diversity of optimization topics, from geo specific customization optimization, to customer researches, funnel optimization, retention programs, to drive incremental revenue on an annual basis.
  • The program manager will coordinate with global product managers on global testing roadmap and ensure EMEA can be part of global testing and support on local requirements.
  • The program manager will support all EMEA testing programs to maximize their efficiency.

What you'll do:

  • Identify inconsistencies and redundancy, implement process improvements and drive and contribute to tools management, enhancements and governance.
  • Continually evaluate existing processes and procedures and drive improvements.
  • Work closely with Product Managers to build clear roadmaps/project plans and clarify requirements.
  • Coordinate and run operational, project, and check-in meetings to monitor quarterly rollout in EMEA.
  • Improve workflows, tool features and optimize data collection, establish governance and drive standardization.
  • Maintain overall EMEA Roadmap in Roadmunk or JIRA, include global testing, and communicate updates.
  • Engage as needed with Product Managers and Testing team in preparation for backlog grooming and sprint planning.
  • Create wiki to facilitate access to all key information, dashboards, process, tests results and insights for new joiners, and optimize EMEA SharePoint.
  • Implement new JIRA sprint process for testing in EMEA for both Target and Sophia testing.

What you need to succeed:

  • Bachelor's degree or equivalent experience.
  • Minimum of 5 years of program/project management experience preferably with experience managing A/B testing projects on large enterprise websites.
  • Strong analytical and problem-solving skills are crucial.
  • Hands on experience with Agile & project management methodologies.
  • Preferred experience with JIRA, Workfront, Roadmunk, Wiki and SharePoint.
  • Solid understanding of Web technologies, including web content management systems (specific AEM experience a plus).
  • Excellent business partner management and presentation skills.

Desired Traits:

  • Driver - Take charge. Get things done. Proven track record in operating effectively and autonomously
  • Organized - A planner who brings order and resolve to a fast-paced environment with matrixed organizations
  • Collaboration & Communication - Ability to work well with both technical and non-technical individuals up and down the org, capable of absorbing large amounts of information and the ability to distil it down to the essentials
  • Quality - Attention to detail and a proven track record of successful delivery of complex global projects
  • Flexible - Ability to juggle several projects and shift priorities as needed
  • Creative - Exhibiting an innovative, forward-thinking approach to problem-solving
  • High EQ - Ability to stay calm and collected, focus on solving problems. Strong communication, risk management and resolution skills. Ability to respectfully facilitate the successful resolution of issues