Are you looking for a position in customer service in Amsterdam, and do you want to be part of a nice team with an informal way of working? Do you like supporting customers' questions and inquiries about their purchases? If in addition to this do you speak fluent Dutch with good French & English, we might have the perfect opportunity for you!what we offer€12,24 gross per hour40h per week25 vacation days (yearly) 8,33% holiday payYou get a full day of training with the teamA 5 months contract, with a chance of extensionA hybrid way of work via home & officewho are youYou speak and write Dutch at a (near) native level and you are fluent in English. A good knowledge of French is a plusYou have at least 1 to 2 years of experience in a customer service-oriented roleYou are available to work on Saturday from time to time (for a nice extra 50% on top of your salary)what will you doYou answer B2B and B2C client questions through phone, email, and chat and process orders;You proactively assess a client's needs and act accordingly;You analyze customer feedback, and proactively make suggestions for improving processes;Because of your flexibility, you like to help other teams out when needed!where will you workThe company we are hiring for works both B2B and B2C and is one of the major European players in the industry. The culture is informal and is similar to a culture you may find in a family-run business. The position is for 5 months initially, with a chance for an extension.job applicationIf this role sounds like it's for you, then click on the link below to start the application process!Randstad Multilingual | Swedish | English | Customer Service Representative Uiteraard staat deze vacature open voor iedereen die zich hierin herkent.