Membership and Training Administrator

  • Job Reference: 395860589-2
  • Date Posted: 12 October 2021
  • Recruiter: Adecco
  • Location: City, London
  • Salary: On Application
  • Sector: Housekeeping & Maintenance, Management & Supervisors
  • Job Type: Permanent

Job Description

Salary: (phone number removed)

Location: London

Core responsibilities:

Coordinating the company's membership recruitment processes
Collating and updating data capture forms and systems
Responsible for changes and updates to member information in company databases
Assist the Membership Manager with the yearly subscription and retention process
Maintaining Membership trackers and collating relevant information for reporting purposes
Printing and posting of certificates
Provide support to the Membership Manager and Technical Officer for the coordination of the Code of Conduct audits.
Work closely with the Marketing and Communications team in management of data and membership enquiries for the members log in area of the website
Administer membership access to online platforms
Assist the Membership Manager in the coordination of events, including dealing with sponsorship and administration of awards entries

Training/Support:

First point of contact for all training and services enquiries into the company
Ascertaining customer training & services needs and recommending appropriate solutions.
Utilising internal management systems to coordinate training enquiries and funding/invoicing requirements
Managing organisational training related trackers.
Producing monthly statistics on training activity and funding activity.
Coordinating and producing relevant information for funding submissions and reports.
Supporting the Training Manager in areas relating to the roll out of the Approved Training organisation and the delivery of high-quality training solutions.
Administering learner data for assured licensed courses including liaising with approved training providers.General office administration:

Frontline answering of the telephone & general emails, including responding to general enquiries and signposting to other members of staff
Assist the Office and Finance Manager in the processing/raising invoices
Assisting with Credit control
Filing/maintenance/inputting of records (physical and electronic) including archiving
Assist in the coordination of all postal tasks, including processing in/outward post, bulk mailings, making up packs, issuing of certificates
General word processing/Spreadsheet use
Printing/copying/scanningAdecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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