Manager, Human Resources

  • Job Reference: 431564523-2
  • Date Posted: 26 November 2021
  • Recruiter: Excela Health
  • Location: Greensburg, Pennsylvania
  • Salary: On Application
  • Sector: Management & Supervisors, Restaurant & Service
  • Job Type: Permanent

Job Description

Under the leadership of the Director, responsible for the Employee Relation's function for Latrobe and Frick Hospitals. Providing influential HR leadership, guidance and support to Management and Team Members. Building partnerships with Leaders helping to develop and execute short- and long-term goals that effectively address tactical as well as strategic business priorities. Drives and delivers company wide specific HR programs and processes within the business. Ensures all Management and HR practices and policies are in compliance with all applicable federal, state and local laws and regulations Essential Job Functions * Support the execution of company strategy across business segments to optimize experience and results. * Establish and maintain a safe working environment; assure staff comply with safety, environmental, and infection control guidelines. * Assure proper use of safety equipment and devices; hold individuals accountable if non-compliant. * Assure completion of staff competencies including mandatory education and programs relative to job specific criteria. * Promptly investigate and resolve Significant Occurrence Reports and incident reports as necessary. * Align strategic compass with department goals; write compelling SMART goals in support of the organization's mission, vision, and values. Help employees understand importance of aligning goals with Excela Health mission. * Equitably and consistently apply and practice policies and procedures for all staff. * Practice and encourage staff readiness in compliance with agency regulations and guidelines. * Improve HCAP scores according to fiscal year targets; demonstrate year after year improvement in service to internal and external customers. * Respond to client service recovery issues within required time frame and to the satisfaction of the customer. * Hold regular department meetings, assuring off shifts and satellite offices receive timely and accurate information. * Maintain a daily meeting board for purpose of displaying problem solving activity. * Build and strengthen relations through the fostering of two-way communication; diffuse sources of conflict. * Provide opportunities for staff to actively provide input into decision making process; seek input before decision is made. * Encourage commitment of quality work throughout areas of responsibility. * Understand and effectively deploy the LEAN tools to streamline work processes, eliminating waste and redundancy while improving productivity. * Act on most urgent tasks; prioritize and delegate workable systems. * Use critical thinking skills to proactively resolve key issues that are possible de-railers to productivity and engagement. * Lead at least one process improvement initiative for department per year; participate in at least one LEAN project per year outside of department. * Clearly articulate what is expected of individuals and provide them with the materials and equipment to do their work. * Adhere to Premier benchmarks for own department. * Utilize employee engagement survey results in carrying out impact plans; demonstrate employee engagement by employee satisfaction results from survey to survey. * Establish performance measures to equitably evaluate staff using objective and job-based criteria; coach towards compliance and address variances. * Provide regular feedback, praise, and recognition; reward accomplishments and results appropriately. * Hold staff accountable for consistently modeling the behavioral standards. * Identify, evaluate, and select internal and external talent, assuring an acceptable fit with Excela Health's desired culture; effectively match right person to right job. * Provide opportunities for the education, training, and development of staff to help them reach their highest potential. * Offer stretch assignments; create actionable development plans; encourage learning from setbacks and for future development. * Actively support and participate in succession planning initiatives; identify high potentials and prepare them for possible future leadership opportunities within Excela Health. * Take responsibility for own professional growth and development; attend required EHA leadership programs; network with colleagues to seek out best practices. * Introductory, transfer and periodic appraisals are required to be completed timely adhering to performance management guidelines. All Performance Management must be completed in a designated electronic format. * Consider financial impact of decisions; use financial concepts for decision making; monitor financial performance. * Develop and manage department budget at or below budget expectations and consistent with adjusted volume variations. * Identify and implement revenue enhancement opportunities. * Seek opportunities to reduce operating costs while balancing quality resources. * Submit timely variance reports that display knowledge of expenses and demonstrate continual plans to reduce variances; operate each year more effectively than one before. * Stretch capital resources by extending life of existing assets. * Coordinate the selection of vendors through established internal procurement procedures in an effort to drive down supplier costs while maintaining quality standards. Specialty Job Functions * Responsible for managing a proactive employee relations function consistent with our mission, vision and values. * Ensure that Human Resources services are provided in compliance with established system policies, procedures and practices. * Serve as the primary contact for staff relations issues. Appropriately addresses staff complaints, issues, and policy violations in a timely manner and in accordance with established disciplinary policies and procedures. * Plan and facilitate all new-hire orientation introducing new employees to the organization, culture and business processes. * Investigates complaints and internal claims, manages communication and follow up with all involved parties throughout the process. Ensures application of good judgment and a balance between individual employees and organization. * Provides advice, counsel, and guidance to all levels of the organization when issues arise; handles group communication effectively, hearing all sides of issues and demonstrating a fair and consistent approach to addressing concerns. * Conducts research and investigations of complaints, charges and lawsuits. * Manages employee relations processes to ensure a proactive, fair and consistent approach. * Provides training to management on employment law and workplace trends, either one on one, group or team sessions. * Responsible for establishing and maintaining Human Resources policies for the system. * Participates in activities including contract, policy and procedure administration. * Assists Director in developing proactive employee relations programs and initiatives. * Serves as a trainer for management by educating them on HR systems, policy interpretation; ensures all required training for both staff and management are completed. * Assists Director in ensuring Human Resources compliance for applicable regulations. * Responds to EEOC charges, applying a working knowledge of basic principles of EEO and other employment laws. * Responsible for filing the system EEOC reports working with third party vendor. * Establish and maintain a safe working environment by assuring staff complies with safety, environmental, and infection control guidelines. * Assure proper use of safety equipment and devices and hold individuals accountable if non-compliant. * Assure completion of staff competencies including mandatory education and programs relative to job specific criteria. * Assist with execution of performance management programs and procedures, including but not limited to performance appraisals, performance improvement plans and job descriptions for Latrobe and Frick Hospitals. * Responsible for labor management for Frick Hospital. * Works with the union and contract provisions to ensure compliance. * Educates the managers of Frick Hospital regarding the union contract's provisions and compliance. * Leads employee recognition programs to help encourage retention and engagement initiatives for Latrobe and Frick Hospitals. * Partners with leaders on employee engagement goals, retention and reduction in turnover goals. * Works closely with recruitment department to assess vacancies and build partnerships with schools and assist with candidate pipelines for Latrobe and Frick Hospitals. * Set direction and create action items necessary to drive employee relations activities and meet objectives with each business group assigned. * Responsible to communicate and ensure understanding of all federal and state laws; regulations and organizational policies; and answers questions by directors; managers; supervisors and employees. * Meets Joint Commission and Department of Health requirements for Human Resources. Working with department leaders to ensure department employee files are completed correctly and maintained; conducts audits as needed to ensure compliance. * Works independently but is part of the Human Resources team utilizing teamwork and leadership skills. * Perform other position appropriate duties as required in a competent, professional and courteous manner. Other duties as assigned. Required Qualifications * Bachelor's Degree in Business Administration, Human Resources or related field and five (5) years of progressive leadership advancement with demonstrated strength in employee relations, employee communications, employment law, ADAAA, EEOC, Unemployment, bargaining experience, performance management and conflict resolution. * Two (2) to Four (4) years supervisory/management experience in a progressive HR department. * Strong leadership ability, good organizational skills..... click apply for full job details