IT Service Delivery Manager

  • Job Reference: 473423049-2
  • Date Posted: 15 January 2022
  • Recruiter: Picture More
  • Location: London
  • Salary: £80,000 to £85,000
  • Sector: Management & Supervisors, Restaurant & Service
  • Job Type: Permanent

Job Description

IT Service Delivery Manager

Law Firm

6 month FTC paying up to £85k

We are working with a leading law firm to find a talented and experienced Service Delivery Manager to join the team.

In this exciting senior position, you will be responsible for IT leadership, business engagement, service management and development of IT services.

About the role

As Service Delivery Manager, you will be collaborating and working closely with other managers, and the Head of IT to change processes and drive ITIL policies within the firm.

You will be responsible for overseeing an IT support and training team to deliver a consistently high level of performance and end user satisfaction, setting KPIs and SLAs.

About you

You will have previous experience as a Service Delivery Manager, overseeing an IT support function in a law or professional services firm. You will have exceptional communication skills and be able to thrive as the bridge between the business and IT.

Does this role tick all the boxes? Hit 'Apply' now!