Job Description

As a General Assistant you will know and understand what it means to deliver outstanding hospitality and you will thrive on the challenge of always exceeding guests’ expectations.

You will work across all departments in the business, ensuring guests are greeted with genuine warmth from arrival to their departure and everything in-between.

What will you need? The successful candidate for this role will be professional, attentive and dedicated to delivering a first-class experience to all guests. Previous experience within a similar role would be helpful, although not essential as we will definitely consider applicants with broad customer service experience and a great personality, as full training in all areas is provided for this role. You will be a good team player with an enthusiastic approach to guest service.

General Assistants should be eligible to live and work in the UK.


Working as part of a kind team, focused on quality and personably delivered service

Working in all front of house areas

Working in the bar and restaurant taking orders, serving customers at table

Taking credit and debit card transactions

Assisting in the housekeeping department

An eye for detail and a desire to offer a great service is required

Ability to work to deadlines is essential

A great work ethic and ability to contribute to a team, are as important as previous experience


Structured career development with opportunities to progress

Pay increases as you develop - you shine we reward

Subsidised live in accommodation available

Share of Tips/Gratuities

FREE team food whilst on shift

Company Pension Scheme

£375 refer a friend scheme

Amazing Team Parties

Paid occasion days off (Wedding Day, Child’s first day at school, Moving into your first house and more!)

Birthday reward - A meal for TWO and a drink on us every year

25% discount on food for you and 3 friends at both our restaurants before 7.00pm Monday to Thursday


We are a family run business where individuality, personality and diversity are encouraged.

 If you want to become part of our friendly team, we’d love to hear from you.

 The Old Mill accepts applicants from UK, EU and International candidates.


The Old Mill is registered as a Licence Holder and can issue sponsorship certificates to EU and International Skilled workers that comply to the rules.

 We are also happy to accept applications from COUPLES and offer support and training if one partner has no industry experience.