DIO UK Defence Training Estate - Technical Assurance Manager

  • Job Reference: 473432789-2
  • Date Posted: 15 January 2022
  • Recruiter: Defence Infrastructure Organisation
  • Location: London
  • Salary: On Application
  • Sector: Housekeeping & Maintenance, Management & Supervisors, Restaurant & Service
  • Job Type: Permanent

Job Description

Salary: 33,000 + substantial pension and benefits

The Challenge

This is a unique and exciting opportunity to be part of a driven team involved in assuring the UK Defence Training Estate(DTE) outputs are met and delivered via the service delivery of a National Total FM contract.

Though the role will be mainly focussed on Assurance and Contract management there will be at times the opportunity to support the Logistics and Operational Teams in delivering their objectives. Reactive tasks are frequent and the individual needs to be able to adapt to changing priorities and be able to work with a can-do approach but importantly always with a collaborative mindset.

This role provides the opportunity to work closely with a range of subject matter experts from Assurance, Contract Management, Logistics and Operations. It will give the individuals an exciting opportunity to use and develop their, and other colleagues, knowledge to better position DIO UK DTE to meet its commitment to compliance.
The role will be busy, requiring willingness and ability to learn quickly and eventually be highly influential across a range of business functions. It will provide frequent travel opportunities and allow ample opportunity for personal development.

ResponsibilitiesMain Responsibilities

Supporting the Senior Contract management and Assurance Lead on all related aspects of contract management and assurance.
Assist with the co-ordination of the annual Assurance programme. Supporting the HQ and Regional Teams regarding contractually required Service Delivery relating to the DIO six pillars of compliance - Fire Safety, Fuel Safety, Gas Safety, Electrical Safety, Asbestos and Legionella Management for all UK DTE sites.
To include cyclical and ad-hoc assurance of all relevant, contractually required documentation, such as Management Plans, inspection regimes enacted and the IP's self-assurance processes, for adequacy and completeness in terms of achieving compliance. Wherever possible, planned activity should be undertaken with the Regional Delivery Teams and the Industry Partner to better facilitate continuous improvement and collaboration.
Act as a focal point within UK DTE for all Safety Alerts and Technical Bulletins requiring action. Co-ordinate with the Industry Partner and UK DTE staff in regions to derive appropriate responses to DIO Technical Services.
Act as a focal point for all tasks relating to Technical Compliance received from the DIO Interventions Team, (via) the HQ Overseas & Training Assurance team, liaising directly with the relevant Subject Matter Experts (SMEs) in those teams as required to better facilitate the provision of the detail. Co-coordinating with the Industry Partner and UK DTE region as necessary, collate and validate responses as required. This will also include ensuring that all UK DTE sites are prepared for and support adequately and in a timely manner all 2nd line assurance activity.
Attend relevant site visits as part of either, the Industry Partner's Self-Assurance Audit Programme to promote joint assurance and to provide UK DTE technical perspective as necessary, providing comment where required; or, in order to support internal DIO OS & DTE Compliance Audit visits.
Provide 1st line SME advice to HQ UK DTE and UK DTE regional staff on Technical matters. Support UK DTE staff in discussion with the Industry Partner over technical issues, and act as the conduit in UK DTE dealings with Technical Services where 2nd line SME advice is required.
As workloads fluctuate between the team, assist in delivering Operational and Logistics activities as and when required.
Attend various contractual meetings as required, including Infrastructure Boards and Service Manager's meetings. Attend relevant internal Technical Compliance/Assurance meetings.

Desirable Experience & Skills

Experience in a Contract Management role
Experience in an Assurance role
A Qualification in Engineering/Surveying/Technical HNC/HND or working toward this
A Qualification at Practitioner Level for Property Management Business & Strategy, Operate & Maintain

Full UK Driving license the job requires travel to MOD sites to carry out the key elements of the role, many of these sites do not have public transport.


We'll assess you against these behaviours during the selection process:
  • Leadership
  • Communicating and Influencing
  • Changing and Improving
  • Working Together
  • Making Effective Decisions
We only ask for evidence of these behaviours on your application form:
  • Leadership
  • Communicating and Influencing
  • Changing and Improving
  • Working Together

We enable our people to work at the right place, with the right people, at the right time.

We believe that if we look after our people, they will be passionate about delivering great things for our customers.

We understand the importance of life outside of work and our industry leading flexible working practices, digital technology and modern work spaces will give you the opportunity to enjoy a healthy work-life balance.

The MOD Discover My Benefits page lists the full set of benefits. Some of the many benefits you will receive include:
Highly competitive Pension Scheme
Flexi-time scheme
Alternative working practices such as working from home
25 days annual leave rising (1 day per year) to 30 days upon completion of 5 years service
Ability to roll over up to 10 days annual leave per year
In addition to 8 public holidays per year you will also receive leave for HM The Queens birthday
Minimum of 15 Days Special Leave in a rolling 12-month period to for volunteer military or emergency service reserve commitments
Special Paid Leave for volunteering up to 6 days a year
Enhanced maternity, paternity and adoption leave
Employee Assistance Programme to support your wellbeing
Most sites have good travel links with free car parking; many also have other facilities such as a Sports & Social Club, Gym and / or site shops

Learning & Development
Professional and Personal Development of skills
Access to thousands of training courses through Civil Service Learning, some free or paid by DIO
Ability to obtain industry recognised qualifications supported by DIO

DIO is passionate about ensuring that we are a top performing organisation and a great place to work. We host a diverse range of talent where everyone feels valued and supported enabling our people to thrive, bring greater creativity and innovation to achieve higher organisational performance. We are committed to be an equal opportunities employer and creating a culture where everyone can bring their whole self to work and individuality is truly appreciated.

We promote and support a range of flexible working patterns enabling staff to balance home and work responsibilities.

This culture of inclusion is underpinned by our 6 staff networks covering Disability, Faith and Belief, Gender Equality, LGBTQI+, Race, Social Mobility and 3 networks dealing with employee wellbeing and support: Speak Safe Volunteers, Mental Health First Aiders and Equality, Diversity and Inclusion Advisers.

Our staff, future and current will be guided by the 4 Cs and we encourage you to be curious and continuously strive for improvement, collaborative in an inclusive culture, ambitious and resilient and committed to Defence, empowered and able to challenge so you can play a key part in shaping the direction of our organisation.

DIO commits to offer its employees the following experience:
Meaningful, purposeful work
The ability to learn and grow
The right opportunities and resources
To care about your wellbeing
To feel valued and included

About DIO
The Defence Infrastructure Organisation (DIO) is the estate expert for Defence, supporting the armed forces to enable military capability by planning, building, maintaining, and servicing infrastructure.

Our responsibilities include:
Plan and deliver major capital projects and lifecycle refurbishment
Provide utilities services
Manage soft facilities management (i.e. cleaning and catering)
Provide a safe place to train
Allocate Service Families Accommodation
Procure and manage routine maintenance and reactive repair
Provide a central register of asset information to advise infrastructure planning
Act as steward of the Defence estate
Provide the unarmed guarding service

Working Patterns
The post advertised is for 37 hours net, however the Ministry of Defence offers a range of flexibilities to enable a better work-life balance for employees. Flexible working patterns will be considered.

This post does not offer any assistance with relocation allowances
Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.

Things you need to know


Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check .

See our vetting charter .

People working with government assets must complete basic personnel security standard checks.

Selection process details

This vacancy is using Success Profiles , and will assess your Behaviours and Experience.
..... click apply for full job details