Delivery Manager Existing Systems (Plus reserve)

  • Job Reference: 473433164-2
  • Date Posted: 15 January 2022
  • Recruiter: Intellectual Property Office
  • Location: Newport, Gwent
  • Salary: On Application
  • Sector: Management & Supervisors, Restaurant & Service
  • Job Type: Permanent

Job Description

The Existing Systems team is responsible for the support of and delivery of change to the systems that currently support the Intellectual Property Office in its provision of intellectual property rights management to customers across the globe. It is made up of 6 software delivery teams working in either Scrum or Kanban ways of working, each broadly aligned to a specific set of systems whilst retaining the ability to work on others.

The Delivery Manager is accountable for the regular and high-quality delivery of IT products/services into those systems. This role will join one of the existing teams providing a great opportunity to educate, motivate and enthuse the team whilst spreading the value of agile ways of working to other parts of the IPO. The successful candidate will be passionate about Scrum and Kanban as delivery methodologies for converting an extensive backlog to production ready systems at pace. As an advocate of agile working you will find and implement ways to constantly improve delivering value to our internal and external clients.

Additional Information

This role will be carried out remotely due to current Government restrictions.

Some attendance at our office in Newport will be necessary when the current situation finishes.
You will be required to pay for travel and associated costs to your main office base.

The frequency will be determined when we have completed a review of our working arrangements.

Job description

For further information around the job description of the role, please refer to the attached role profile.

Main Duties
The post holder will conduct the appropriate ceremonies depending on the delivery method. Ceremonies will include Planning, Review, 3 Amigos, Estimating and Daily Scrum. Removal of blockers, reporting progress and implementing changes that will improve velocity are core activities of this role.
Most importantly, working alongside likeminded peers the successful candidate will promote the understanding and value of agile within IT and outside, ultimately helping the organisation evolve its delivery maturity.
At this time the role holds line-management responsibilities for the Delivery Team although that is expected to change.

Relevant Skills and Experience

- Experience of agile methodologies including Scrum, Kanban,
- Evidence of having empowered technical teams to develop both personal and technical skills when delivering flexible new technologies to ensure that the team is constantly learning
- Evidence of communicating effectively across the wider organisation, understanding differing stakeholders for example technical/non-technical and political boundaries, understanding the context.
- Proven experience of leading technical delivery teams utilising automated delivery methodologies including automated development pipelines, automated testing etc
- Extensive background in providing accurate, timely information on progress, resourcing, and impediments to allow informed decision making
- Strong communication skills being able to engage with a range of key stakeholders at different levels across the organisation

- Experience promoting the understanding and value of Agile within IT and outside.
- Continuous Integration/Continuous Deployment (CI/CD) ways of working
- Experience of using data to aid decision making
- Experience of being part of a wider community of practice, using your own skills and knowledge to further the profession
- Life Cycle Perspective Different phases of delivery

For further information around the responsibilities of the role, please refer to the attached role profile.


We'll assess you against these behaviours during the selection process:
  • Changing and Improving
  • Communicating and Influencing
  • Developing Self and Others
Technical skills

We'll assess you against these technical skills during the selection process:
  • Digital, Data and Technology Profession Capability Framework Professional Skill Framework.

Working in the IPO Digital Teams:
A dedicated Academy team to support individuals ongoing personal and career development. Specialist support also includes:

Unlimited Pluralsight video learning access;
Access to Microsofts ESI training suite;
Trainer-led learning through Civil Service Learning and our training partners;
Diverse and varied job shadowing & development opportunities;
Substantial support for career progression mechanisms, interview technique, coaching & mentoring and much more

Benefits of working with the wider IPO:
The opportunity to form part of our many inclusive network groups, find out more on Inclusive Features at the IPO
A variety of support functions including our excellent Staff Counselling Service which is a source of support for all staff at the IPO;
A flexible working scheme which has no core hours and excellent opportunities for home, part-time and term-time working;
A very generous pension scheme, with low employee contributions, further information around the benefits of joining the Civil Service can be found here
Eligibility for special and office-wide bonus payments;
Excellent development opportunities;
Opportunities for secondments, both internal and external;
Opportunities to join many civil-service clubs such as the Sports and Social Association, Motoring Club (CSMA), which provide numerous discounts to members

When working at Concept House, Newport the following benefits are also available:
A limited number of free car parking spaces are available on site;
On-site facilities including gymnasium, shop, restaurant

Please note benefits may be subject to change.

Things you need to know


Successful candidates must pass a disclosure and barring security check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check .

See our vetting charter .

People working with government assets must complete basic personnel security standard checks.

Selection process details

This vacancy is using Success Profiles , and will assess your Behaviours, Strengths, Experience and Technical skills.

Additional details on security and vetting

Successful candidates must pass a disclosure and barring security check and if successful you must also hold, or be willing to obtain, a higher Security Clearance.

For meaningful checks to be carried out individuals will need to have lived in the UK for a sufficient period of time, depending on the level of clearance, to enable appropriate checks to be carried out and produce a result which provides the required level of assurance. For this role the successful individual will need to have consistently lived in the UK for a minimum 5 years in order to meet the relevant security clearance.

Further information on the vetting process can be found at United Kingdom Security Vetting - GOV.UK ()

Please note that the IPO do not hold a sponsor licence therefore if applicable please ensure your VISA enables you to work in the UK at the IPO without sponsorship.

If you have questions regarding this or are unsure if you meet the eligibility criteria, please contact

How to apply

Candidates to note: In order to capture your employment history please complete the employment history box under the 'Your CV' section of the online application form.

All communications will be electronic therefore it is vitally important that you check your Civil Service Jobs account regularly, as well as your spam/junk email folder

When making an initial application for this role please ensure that you refer to and have read the attached role profile.

An initial sift of applications will be carried out to create a shortlist.

This will be based on the evidence provided for the following Success Profile elements:

When completing your 750 word Personal Statement, please provide details about your suitability for the role against the experience required, providing examples of your people development, leadership and experience of Agile methods including Scrum and Kanban but not limited to these methods.

During the selection process, we'll assess you against the Digital, Data and Technology Profession Capability Framework Professional Skill Framework. Please select this
link to access the framework.
Alternatively you can copy and paste into your browser

In the 250 word box provided, please evidence the below technical skills:

Delivery Manager

If invited to interview Behaviour, Experience and Strength based questioning will be used.

The below behaviours will be assessed at interview;

Changing and Improving
Communicating and Influencing
Developing self and Others

We'll assess you against the essential experience outlined in the attached role profile.

Please noteSpecific information regarding the Success Profile elements that will be assessed at interview will be contained within the interview invitation. There may be pertinent information contained within the job role profile candidates may also wish to refer to..... click apply for full job details