Application Support Analyst

  • Job Reference: 395862495-2
  • Date Posted: 12 October 2021
  • Recruiter: Involved Solutions
  • Location: London
  • Salary: £53,000 to £58,000
  • Bonus/Benefits: Benefits
  • Sector: Restaurant & Service
  • Job Type: Permanent

Job Description

X3 Application Support Analyst - £53,000 - £58,000 + Benefits - Remote - Dartford/Stratford

A market leading client of mine, that are currently undergoing a business-wide IT Change and Transformation Programme, are looking for three Application Support Analysts to join their team. You will be joining the business at a very exciting time as they are investing, growing and transforming their business to provide a better service to new and old customers.

This role will be a remote start until 2022, at which point you will be expected to report in only one day a week. Furthermore, with a good team distribution across both sites, you can choose your reporting office at either Stratford or Dartford.

You will be working in a cross functional team sharing specialist knowledge and providing application support for Dynamics 365 and applying it to create effective solutions and resolve issues. Furthermore, you will be responsible for ensuring all business application functionalities are available to the business by; monitoring and resolving production issues, providing subject matter and domain expertise, supporting development and adhering to SLAs. You will be an expert resource for projects and be involved in key data integrations for Dynamics 365, also liaising with third party vendors, when necessary.

Key Skills:

  • Application Support of a CRM system
  • SSIS
  • Solid understanding of ITSM processes and tools
  • Solid understanding of ITIL

Desirable Skills:

  • Dynamics 365 or MS Dynamics AX/2012 version
  • ITIL Certified
  • Leadership Experience
  • Previously worked within an Agile environment

What will you get?

  • Flexible working
  • Collaborative, transparent and supportive working environment
  • Clearly set out progression routes and Company Business Plan
  • Consistent annual Bonus and Performance Review
  • Work for a organisation that are leaders in their field

If you are interested in this great opportunity of Application Support Analyst that will allow you to enhance your skill set, whilst working within an ambitious company that has shown consistent growth over a difficult period, then please apply immediately to be considered for the role. My client is eager to move extremely quickly, and there is only a one-stage interview process, so you don't want to miss out!

X3 Application Support Analyst - £53,000 - £58,000 + Benefits - Remote - Dartford/Stratford

CRM/Dynamics 365 Analyst/Support Engineer/Microsoft Dynamics AX-2012 version/ITSM/ITIL/Application Support